Bygg och Städ i Kullabygden: Driving progress through quality and efficiency

As the company's customer base expanded, new challenges arose. Loreta quickly realized that the old system for managing customers and staff was no longer adequate. It was too basic to handle the increased workload, frequently crashed, and made communication with employees time-consuming and cumbersome. When a friend suggested Timezynk, she became interested in how it could enhance operations.

The company faced several issues:

• Time-consuming invoicing: Manually creating 70 invoices took up to three days, as every detail had to be reviewed with great care and entered by hand.
• Poor user experience for employees: Staff received their schedules via SMS, reported hours on paper, and had to manually copy addresses into Google Maps to know where their next assignment is located.
• Complex scheduling: In the cleaning industry, schedules often change to accommodate customer preferences, making the process tedious while using the old system.
• Lack of essential information: Employees sometimes lacked access to customer preferences, making it difficult to deliver the desired service.
• System instability: The company needed a reliable system that functioned when it was truly needed.

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Two years later, Loreta is pleased with her choice of Timezynk. She shares, “I save time on both scheduling my staff and invoice management, allowing me to focus more on growing the business.” She also notes that the staff appreciates Timezynk: “They find it easy to navigate between job sites since the app links addresses directly to Google Maps. Additionally, they receive all necessary information before their shifts start, like not letting the cat out or that they don't need to clean the second floor.”

Here’s how Timezynk helped the company address its previous challenges:

• Fast invoicing: Generating and transferring 250 invoices to the accounting system now takes only seconds, thanks to automated invoice documentation feature that match time reports with customer agreements.
• Access to updated schedules: Staff always have access to the latest schedule via the mobile app and can easily report their hours. They can also navigate between workplaces effortlessly, thanks to the smart integration with Google Maps.
• Simplified scheduling: The core schedule can be extended over longer periods and updated with just a few clicks. Plus, assigning the same person to all shifts for a client is easy, which many customers appreciate.
• Centralized information: The information that management previously needed to relay to employees via SMS or phone calls is now consolidated in the mobile app.
• Support and stability: The system is backed by a team of skilled developers who ensure everything functions smoothly. If any issues arise, quick assistance is always available through Customer Support.

Bygg och Städ in Kullabygden continues to grow and develop, and with Timezynk’s support, Loreta and her team look forward to an even brighter future.

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